Return Policy

Shoppingparadise.cc - In most cases, items shipped from Shoppingparadise.cc can be returned within 30 days after delivery or 45 days after shipment if the delivery date is not traceable (if applicable). If your order was shipped to Brazil or Russia, you can send it back to us within 60 days after shipment. You will receive an e-mail containing the shipment date and other details of your order after it has been shipped. Some products have different policies or requirements associated with them. 

Please contact us at shoppingparadisecc@outlook.com before returning a defective item in order to receive the return shipping address and other instructions.


30 DAY PRODUCT GUARANTEE (if applicable)（Except for live broadcast room products）

Did your item arrive damaged, different or not working? If so you are protected and can make a claim, the procedure is outlined below.

  1. Within 30 days of receiving the product contact us with a photo or video explaining the issue and whether you want a refund or replacement.
  2. We will review the claim and contact you if we need more information.

3.If approved, we will refund or resend the item, you may also be asked to return the product.

Where do i send returns? (if applicable)

Please contact our Customer service at shoppingparadisecc@outlook.com
 to get the returned address.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Regarding the special payment links taken after communication, they are all customized products.

Products purchased through special payment links are custom-made and our products cannot be returned. Please consider your options carefully before purchasing.

You can receive a refund within 10-30 days.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

Return policy for live broadcast room products

  1. Unboxing Service: All purchases will be unboxed during our live streams, allowing us to share the excitement with you. Once shipped, we generally do not accept returns or exchanges unless there is a quality issue. We appreciate your understanding, as this policy helps us ensure fairness for all customers.

  2. Refund Policy: If you wish to request a refund due to personal preference or sizing issues, please note that you will be responsible for return shipping costs. We encourage you to carefully consider your purchase to ensure you receive a product you love.

  3. Acceptance of Terms: By placing your order, you confirm that you have read and accepted all our terms and policies. We value the trust we build with our customers and hope to maintain a positive relationship.

  4. Custom Products: For custom items, due to their unique nature, we cannot accept any refunds. We appreciate your understanding, as this ensures the special value of each custom piece.

We recognize that every customer’s needs are unique, and your satisfaction is our top priority. If you have any questions about our policies or need further information, please feel free to reach out.

Thank you once again for your understanding and support! We look forward to bringing you more surprises and a delightful shopping experience!